Return & Refund Policy
MGCKART return and refund requests are subject to approval. Customers can submit a return request from their account dashboard for eligible orders. The request will be reviewed by the MGCKART team and fulfilled only if it matches the Return & Refund Policy conditions.
Return requests may be rejected if:
- Product is used, damaged, installed, or altered after delivery.
- Product packaging, accessories, invoice, or warranty documents are missing.
- Wrong product was ordered by customer and product is not eligible for return.
- Return window has expired.
- Order is cancelled, refunded, voided, or not delivered.
- Product category is non-returnable.
- Request details are incomplete or incorrect.
Refund or replacement will be processed only after approval and product verification where applicable.
